個人情報保護方針

Our company, Izumigaya Craft Inn Waraku (referred to below as “we”), in order to manage hotel operations, handles personal information from customers and employees. We comply with the Personal Information Protection Law, guidelines related to personal information protection, and other relevant laws. This privacy policy outlines the principles we adhere to when handling personal information or related data in our various services.

1.Regarding Information and Method of Information Collection

We collect personal information from customers and employees as part of our hotel management operations at Izumigaya Craft Inn Waraku. We comply with laws related to personal information protection, including guidelines and other related regulations. This privacy policy outlines our compliance policies when handling personal information or similar data across our various services.

The types of personal information we collect are based on the method of acquisition, as stated below:

(1)Direct Collection from Customers: We may collect personal information from users ("customers") of our website ("this site") as necessary for the operation of the site.

(2)Purposes for Using Information: The collected personal information is used for the following purposes:

1.To provide and manage our services.
2.To respond to customer inquiries, including identity verification.
3.To send emails about campaigns and other services offered by our company.
4.To provide information on products and services recommended by our company through various communication methods, including email, and for other sales activities.
5.For statistical analysis and creation of data in support of our marketing, sales promotion, and product/service planning.
6.For necessary communications related to maintenance and important notices.
7.For other purposes related to the above.

2.Management of Personal Information

Our company strictly adheres to the following principles regarding the management of personal information collected from customers:

(1)Ensuring Accuracy: We strive to maintain the accuracy and up-to-date status of the personal information collected.
(2)Security Measures: We have strict handling procedures established by internal regulations to ensure organizational management of personal information, enforcing compliance with these regulations.
(3)Supervision of Outsourced Data Management: When outsourcing the management of personal information, we only entrust it to parties who manage it appropriately based on our company's regulations.
(4)Retention and Disposal of Personal Information: Personal information is destroyed after the expiration of its retention period.

3.Provision of Personal Information to Third Parties

We do not provide personal information to third parties without obtaining prior consent from the customer, except in cases permitted by the Personal Information Protection Law or other legal provisions.
Here are the conditions under which personal information can be provided to third parties without prior consent:

1.When it is necessary to protect someone’s life, body, or property, and it is difficult to obtain their consent.
2.When it is particularly necessary for improving public health or promoting the healthy development of children, and it is difficult to obtain the consent of the person involved.
3.When cooperation with national institutions or local public bodies, or their agents, is necessary to perform duties required by law, and obtaining consent could impede the performance of these duties.
4.When the following have been notified or made public in advance, and the company has reported to the Personal Information Protection Commission:

⚫The purpose of use includes providing information to third parties.
⚫The categories of data provided to third parties.
⚫The means or method of providing information to third parties.
⚫That the provision of personal information to third parties will be ceased upon the individual's request.
⚫The method for receiving such requests from individuals.

Despite any stipulations stated above, the recipients of the information are not considered third parties in the following cases:

1.When we outsource all or part of personal information handling within the scope necessary to achieve the purposes of use.
2.When personal information is provided due to business succession through mergers or other reasons.
3.When personal information is used jointly with specific parties, provided that the individual has been notified in advance, or the information is made easily accessible to the individual, regarding the fact of joint use, the items of personal information being jointly used, the scope of those who will use it, the purpose of use by the users, and the name or designation of the person responsible for managing the personal information.

4.Disclosure, Correction, and Suspension of Use of Personal Information

If requests are made for the disclosure, correction, or suspension of use of personal information, we will verify that the request is made by the individual concerned and respond in accordance with the procedures specified by our company. Specific methods will be provided individually upon request.

5.About Links

Our website contains links to several external sites. While we strive to protect your personal information, we are not responsible for the handling of personal information by these external sites. If you have any concerns or questions regarding these, please contact the companies that operate them directly.

6.Security Measures

Our website employs the SSL (Secure Socket Layer) security system to protect your personal information. This ensures that any personal information such as your name, address, and telephone number that you input is automatically encrypted and transmitted securely, preventing unauthorized third parties from intercepting and accessing your data.

7.Contact Information

For inquiries regarding our services and the handling of personal information, please contact us at the following:
Front Desk/ Facility Address: 3375-1 Mariko, Suruga-ku, Shizuoka City, Shizuoka Prefecture
Companies: Design Office Sozosya. & SumpuTakumishuku Inc.
Phone: 050-5530-4338
Contact Form: http://izumigaya.jp
http://izumigaya.jp